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How totosaja link Protects Your Personal Data

At totosaja link, we collect only the data we need to run your account, process deposits through DANA, OVO, GoPay, and QRIS, and keep your sessions secure.

Data collected at account opening onlyDANA, OVO, GoPay, QRIS transaction records protectedRight to access your data anytimeRetention period clearly definedNo data sold to third parties
totosaja link How totosaja link Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct, or delete the personal data we hold about you, our privacy support team is available every day from 08:00 to 23:00 WIB.

Live Chat Reach our privacy team through live chat on the totosaja link site, available daily 08:00–23:00 WIB. Ideal for quick questions about what data we hold on your account.
Email Request Send a formal data access or deletion request to [email protected]. We acknowledge all emails within 24 hours and complete verified data requests within three working days.
WhatsApp Support For urgent privacy concerns — such as suspected unauthorised access to your account data — contact us on WhatsApp for a faster direct response from our privacy officer.
DATA HANDLING STANDARDS

Six Ways We Keep Your Account Data Safe

Our approach to data security covers every layer of your account — from the moment you deposit via DANA to the point you withdraw.

Encrypted Storage

All personal data, including payment method references for DANA, OVO, GoPay, and QRIS transactions, is stored using AES-256 encryption. We rotate encryption keys on a fixed schedule to reduce exposure risk.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the site. You can turn off non-essential cookies in your browser settings without losing account access.

Account Security Alerts

If our system detects a login from an unrecognised device or location, we send an immediate email alert to your registered address. You can then review active sessions and revoke any you do not recognise.

Data Retention Period

We keep your account data for as long as your account is active plus a defined post-closure period required by financial record-keeping obligations. Once that period ends, we permanently delete your data.

No Third-Party Data Sales

We do not sell, rent, or trade your personal information to advertisers, data aggregators, or any third party. Data is shared with payment processors — DANA, OVO, GoPay, QRIS — only to complete your transactions.

Data Correction Requests

If any detail in your account profile is incorrect — name, email, or linked payment reference — you can request a correction via live chat or email. We verify and update records within three working days.

What You Want to Know About Your Data

These are the questions we hear most often from our account holders about how totosaja link handles personal information. Each answer reflects our current practice — if your question is not here, reach out via live chat between 08:00 and 23:00 WIB.

We collect your name, email address, and the payment method you choose — DANA, OVO, GoPay, or QRIS. We also record device identifiers and login timestamps to keep your account sessions secure and auditable.

Yes. Send a data access request to [email protected] or use live chat during operating hours. We compile and send your data summary within three working days of verifying your identity.

We retain your records for a post-closure period defined by financial record-keeping obligations where local law permits. After that window closes, your personal data is permanently and irreversibly deleted from our systems.

We share data only with the payment processors — DANA, OVO, GoPay, QRIS — that handle your transactions. We do not share your information with advertisers, analytics resellers, or any unrelated third party.

Email [email protected] with 'Data Deletion Request' in the subject line, or start a live chat session. After verifying your identity, we process deletion requests within five working days and confirm when complete.

We use essential session cookies to keep you logged in and optional analytics cookies to understand site navigation. You can disable non-essential cookies in your browser at any time without affecting your account access or deposit flow.

We update your account's active payment reference to GoPay and retain the previous OVO record for the duration required by our financial audit obligations. You can ask for a data summary at any point to see exactly what is stored.